Southwest Airlines is well-known for providing great customer service, and having the correct contact information will help you quickly address any issues that arise during your trip. The following are significant phone numbers and ways to contact Southwest Airlines.
General Customer Service
- Phone number: 1-800-I-FLY-SWA (1-800-435-9792).
- Hours: Customer assistance is available 24 hours a day, seven days a week for flight, baggage, and general information requests.
Special Assistance
If you need special support, such as for impairments or medical reasons, please contact:
- Disability Services: 1-800-435-9792. (choose option 5 for specialized help)
- Hearing Impaired: TTY 1-800-711-5800
Flight Status and Reservations
Check your flight status or make a reservation:
- Flight Status: Go to the Southwest Airlines website or call the customer support number listed above. You can also check the status using the Southwest mobile app.
- Manage Reservations: You can access your itinerary online via the Southwest website or app to add services, modify your flight, or see travel funds.
Lost or Damaged Baggage
If your baggage is stolen or damaged, please contact Southwest Airlines directly:
Baggage Service: 1-800-435-9792. (Select the option for baggage help)
Southwest Vacations
For questions related to Southwest Vacation packages:
- Customer Service for Vacations: 1-800-243-8372
- Email: customerservice@southwestvacations.com
Mailing Address
If you need to transmit any papers or requests using regular mail:
Southwest Airlines Customer Relations, P.O. Box 36647, Dallas, TX 75235.
Bottom line
Southwest Airlines promotes customer happiness, and having the correct contact information can make your trip go more smoothly. Please contact us if you have any questions about reserving a flight, special needs, or luggage difficulties. For additional assistance, consider using their website or mobile app to quickly access services and information. For any inquiries, please contact us at +1 8558857572.