The increased frequency credits can be attributed to both the interruptions in air travel and the enhancement of cancellation and modification procedures and you most likely earned a travel credit of United Airline if you had to change or cancel a journey on United Airlines or had any operational issues.

Depending on the circumstances leading to the issuing of the travel incentives, United Airlines offers two types of travel credits: future flight credits and trip certificates. This is the crucial information you need to make sure your United travel credits are managed and used effectively.

If you voluntarily cancel or change an eligible flight to a cheaper alternative, United will issue you a future flight credit.

If you purchase future flight credits on united.com or the United app, you can use them toward travel on flights operated by United, United Express, and United’s partners. Future flight credits can also be used to purchase some extras such as Basic Economy seat assignments and Economy Plus seating.

Future flight credits expire 12 months after the date they’re issued, so be sure to note the expiry date so you don’t lose your funds. Flights purchased with future flight credit must be flown by the expiry date. If it’s a return flight, your departing flight must occur by the expiry date.

If, out of kindness or voluntary, you give up your seat on a flight, United Airlines will grant you a travel certificate. For instance, you will be compensated with a travel credit if you consent to board a later flight because it is overbooked. Note that electronic travel certificates, or ETCs, are another name for travel certificates that are occasionally used.

Redeem your travel certificate for flights on United, United Express, and partner airlines that you book through the United app or on united.com. Additionally, certain additional costs like Basic Economy seat assignments, Economy Plus seats, and preferred seat choices might be covered by travel credits. Notably, travel certificates cannot be used with trip packages or MileagePlus credits. Thus, you are unable to pay the taxes.

Cancel or alter your trip: If you must cancel or make changes to your United Airlines journey, you could be qualified for travel credits in lieu of money or a refund. 

You can be entitled to travel credits as compensation if you have operational issues with United Airlines, such as delays, cancellations, or unplanned flight changes. In these situations, it is crucial to record the problem, get in touch with United Airlines customer support, report the issue, and ask for the necessary payment.

Examine the terms and circumstances relevant to United Airlines to find out if, in your case, you are eligible for United flight credits. The requirements for qualifying for travel credits may change depending on the situation.

Our travel specialists will usually send you an email or use your account to let you know whether you qualify for travel credits. Details on the kind of credit you were given as well as any relevant limitations or restrictions will be included in the information.

Handle your travel credits: After receiving your United Airlines travel credits, you may also call +1-646-650-5126 to speak with a customer care representative on how to handle your credits. Check the specifics of your United Airlines credit, see when it expires, and use the credits to make reservations.

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